Service Uptime Guarantee
What is contained in the service uptime guarantee and why is it so important when you select your hosting service provider?
The service uptime is commonly ignored by many people when they're looking for a new cloud website hosting provider, but it can often be even more important than the actual plan attributes. It will not matter how good a plan is if the sites hosted in the account are unavailable for extended periods. These downtimes are frequently penalized by search engines like yahoo, not mentioning the fact that website visitors will most likely not go back to a site they encounter difficulties with. Because of this, it is important to check out the stability of the Internet hosting service before you get a new account to be sure that the success of your sites won't be determined by third-party factors, but entirely on their content and on your marketing campaigns.
Service Uptime Guarantee in Cloud Website Hosting
Our cloud website hosting
plans come with a 99.9% service uptime warranty. We are able to reach that goal by using a groundbreaking cloud hosting platform in which every service (files, e-mail messages, databases, and so on.) has its own cluster of servers. We do not run everything on one server as most companies do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between web servers for the best possible performance of your websites. If one server fails, the other ones within the cluster will take over in order to provide uninterrupted work of the websites. To protect yourself from infrastructural difficulties, our web server facilities use powerful diesel backup generators and several independent Internet providers as to make sure that website visitors will be able to reach your sites no matter what. We also have a crew of skilled administrators tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you use semi-dedicated server solutions, you are going to reap the benefits of a 99.9% service uptime and you can now forget about any disruptions you may have experienced with other providers. Different to the vast majority of hosting companies, we don't manage everything on a single hosting server. Instead, each part of the hosting service, including the file storage, e-mails, databases, CP, stats, and so on., has its own clusters of servers. If one machine fails, the others will take over, so your internet sites will not be affected. We use an innovative load-balancing platform which guarantees the optimal performance of both our web servers and the sites accommodated on them. Several independent Internet providers and diesel generators are our backup in case there is an infrastructural problem, while a crew of expert administrators, that's available 24/7, monitors the system in case of software problems. Through our semi-dedicated plans
, your websites will be working no matter what.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages include a 99.9% web server and network uptime warranty and maintenance procedures are included in the other .01% of the time. We test each server carefully before we hand it over to the client and we employ new hardware components to prevent any possibility of hardware failures. Any unanticipated software issues can be resolved right away by our system admins as they keep track of all of the web hosting servers 24/7. To avoid infrastructural issues, our data center facility in downtown Chicago employs powerful diesel backup generators, while the connectivity to the servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your sites are flooded, we can react quickly and filter the unwanted traffic before it reaches your dedicated server
and interrupts the proper operation of your websites.