A 99.9% Server Uptime
We’ve built our cloud website hosting platform using reliable hardware and strongly customized software. Our administrators have installed a customized version of SELinux on all our physical servers in order to ensure the highest level of safety and dependability. We’ve set up several distributed denial–of–service protection tools coupled with powerful firewalls to make sure our network is impregnable and secure.
Our cloud website hosting plans packages include a 99.9% server uptime guarantee. And regardless of which datacenter you select, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you develop your very own cloud hosting system, it is essential to also build your own network architecture. This is why we built a custom internal network in each one of our datacenter facilities. Relying on high–end Juniper switches and routers, our internal network allows for unbelievably fast data transmission rates and is also fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter as well as in our AU located datacenter, no matter which hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your money at stake, you cannot feel truly safe. Because of this, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel satisfied with our service or if you want to use a bit more powerful hosting solution, such as a VPS plans or a dedicated web hosting plans – you’ll receive a full refund, without any obscure costs or repayment taxes.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you probably know how maddening this can be, especially if your web site is on the line. That is the reason why our company offers a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our support engineers will be available to you and they will get back to you in less than an hour. And the best thing is that their average response time is less than twenty minutes!