Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing excellent quality support in good time is our top priority, so that we support each cloud website hosting plans plan with a one hour ticket solution guarantee. After you present a ticket or post an email, our client support team will try their best to generate the most adequate solution to your issue and to supply you with assistance quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily write to us 24x7x365 with any query you could have relevant to Tacoma Technologies’s products. Now we have consultants on duty on a regular basis to generate assistance when required. You could use the ticket system or drop an e–mail at any time, or grab the telephone or use the live chat within business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives you an extensive knowledge base that’s built into all areas. In each section, you’ll find a Help control key that will load for you a variety of step–by–step online classes on how to take advantage of a selected feature or execute a certain action. Moreover, we have produced mini seminar video clips to help you to get a better idea of the Control Panel’s interface.