Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You will find almost all the answers to your questions in the easy–to–navigate Help Center incorporated into your Web Site Control Panel. It features a vast knowledgebase with regularly asked questions and exhaustive instructional articles compiled by our capable tech support staff.

  • Top quality support service

  • Instructional Videos

  • If you prefer to watch how an action is fulfilled or how a problem is settled, rather than just reading about it, have a look at our compilation of educational video tutorials. They address a variety of different topics and will help you quickly learn how to work with our Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7 support service and a one–hour response guarantee. Our competent support engineers will be at your disposal 24x7 to reply to your enquiries and to remedy any problem that you may come across. Simply submit a helpdesk ticket from the Help section and we will get back to you in no time.