1 hour ticket response
We are dedicated to delivering a fast and proper solution to every helpdesk ticket posted by a client. Our capable client support engineers will examine your situation and will think of the most effective solution. We offer a 1–hour response time guarantee for all client support tickets. In reality, the average tech support ticket response time has proved to be 20 minutes.
A Top–Class Client Support Service
We have a team of web hosting support techs who are ready to respond to all your inquiries anytime you need help. The majority of our client service team representatives have lots of years of experience in the cloud website hosting plans niche, which implies that you can constantly count on prompt and accurate answers to your requests.
A User–Friendly Help Center Section
Integrated into the Web Site Control Panel is an easy–to–navigate Help section, which features various information sources. You can browse through a routinely updated knowledge base offering web hosting account administration articles and web site management articles, check out the educational video tutorials or have a glance at our F.A.Q. archive.