Q: What exactly does web site migration mean and what does it include?
A: The website migration service offered by Tacoma Technologies is totally free and involves transferring all your web files, databases and e–mails from your current web hosting provider to your brand new web hosting account with us. We will also update all the settings necessary for your sites to be completely functional on our ultra–modern cloud hosting platform.Our techs are fully capable of moving any kind of website. With years of experience in this field, they’re well–versed in the specificities of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–built application with plenty of custom libraries is as easy as transferring a simple WordPress blog.
Q: How long will the web site migration process take?
A: While we cannot give you an exact time frame, since there are plenty of factors, among them the size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our very best to transfer your site within 48h, and in some cases – within 24h (if the website content is not very large).
Q: My personal privacy concerns me. What data do you require?
A: Yes. We will require the name of the website that you wish us to migrate. We’ll also require a way to log into your present web hosting account so that we can get the files associated with your web site.
Q: You will access sensitive info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my website be unavailable?
A: While we move your web site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. Once the migration is completed, we’ll make certain that everything is functioning properly and that the integrity of your content is not jeopardized prior to informing you that the migration is done. After that, we’ll instruct you how to move the domain name over to your web hosting account with us and how to edit the DNS resource records.
Q: Will my present hosting provider discover that I’m leaving them?
A: While we transfer your website content, your hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which hosting providers can you transfer web content from?
A: We can migrate your web site from any web hosting provider or any Linux–powered hosting platform on condition that we can acquire access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we can’t transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.